Topic: Updates don’t work

Viewing 6 replies - 1 through 6 (of 6 total)

Replied December 8, 2017 at 18:59 #2001191

John
Moderator

Hi,

could you please elaborate?
Can you literally not use SD3 at all, i.e. doesn’t it open when you launch it? Or does it open but give you an error message?
Or does SD3 launch but you can’t find the MIDI?
The MIDI will install to the C:Program Files (x86)Common FilesToontrackEZDrummer path by Default. Does the ‘EZDrummer’ folder contain a ‘Midi’ folder and do you have write and read access to it?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied December 11, 2017 at 04:22 #2001222

Matthew Whimp
Participant

I have a similar issue – sorry for hijacking this thread. I had my midi libraries installed on an external ssd, but it is no longer attached to my laptop. When I upgrade the core midi libraries, it copies everything to the /Library/Application Support/EZDrummer/ path on the main HDD, and I can see it there, but SD3 is still looking for it on the external SSD and the Product Manager, keeps telling me I need to upgrade the SD3 core midi libraries. How can I change the path for the midi library, so that PM and SD3 look in the right place?

Thanks

Replied December 11, 2017 at 09:58 #2001234

Olof
Moderator

@Matthew Whimp said:
I have a similar issue – sorry for hijacking this thread. I had my midi libraries installed on an external ssd, but it is no longer attached to my laptop. When I upgrade the core midi libraries, it copies everything to the /Library/Application Support/EZDrummer/ path on the main HDD, and I can see it there, but SD3 is still looking for it on the external SSD and the Product Manager, keeps telling me I need to upgrade the SD3 core midi libraries. How can I change the path for the midi library, so that PM and SD3 look in the right place?

Thanks

These two Terminal commands can be used to fix that. Open Applications > Utilities > Terminal, copy/paste the first command, press enter, copy/paste the second command and press enter.

/usr/libexec/PlistBuddy -c ‘Delete SourcePath’ ~/Library/Preferences/com.toontrack.superior.auezdrummer.plist

/usr/libexec/PlistBuddy -c ‘Set :SourcePath “/Library/Application Support/EZDrummer”‘ /Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer.plist

Olof Hermansson - Toontrack
Coder

Replied December 12, 2017 at 02:01 #2001260

Matthew Whimp
Participant

Great. Thanks Olof.

Replied March 1, 2018 at 00:54 #2002746

william roberts
Participant

Same problem, but I am not comfortable with the Unix command line. Is this a bug in the installer? If so, is there a fix to download? Does Toontrack know about this?

Replied March 1, 2018 at 08:27 #2002750

John
Moderator

Hi,

same problem as what exactly? Please elaborate.

BR,
John

John Rammelt - Toontrack
Technical Advisor
Author

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Updates don’t work

Product Manager

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