Topic: Changing the computer

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Replied November 24, 2017 at 17:25 #2000765

Scott
Moderator

Yes. It’s as simple as downloading Product Manager onto the new computer, logging in, and then downloading, installing, and authorizing your products.

Scott Sibley - Toontrack
Technical Advisor

Replied November 24, 2017 at 18:35 #2000767

RustyK
Participant

What a mess…I’ve transferred EZD from my old Imac to my new one. The program wanted authorization so I followed instructions and after about 15 min. fighting with the password reset I got the Product Manager on my desktop and clicked ‘install’ and the program is still asking for authorization. Do I need to uninstall the original program before reinstalling? I’m clueless at this point.

Replied November 24, 2017 at 18:42 #2000768

Scott
Moderator

@RustyK said:
What a mess…I’ve transferred EZD from my old Imac to my new one. The program wanted authorization so I followed instructions (that is about 15 min. fighting with the password reset) I have the Project Manager on my desktop and clicked ‘install’ and the program is still asking for authorization. Do I need to uninstall the original program before reinstalling? I’m clueless at this point.

I’m not following you.

Project Manager is asking for authorization? Of what exactly?

Uninstall and reinstall what? Program Manager?

Scott Sibley - Toontrack
Technical Advisor

Replied November 25, 2017 at 02:19 #2000788

RustyK
Participant

Eureka! I’ve successfully completed re-authorization! Sorry for the inconvenience!
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Changing the computer

Product Manager

Viewing 4 replies - 1 through 4 (of 4 total)