Topic: EZD2 as plugin – support for MacOS High Sierra

Viewing 15 replies - 1 through 15 (of 34 total)

Replied October 5, 2017 at 22:02 #1998963

Marc Schneider
Participant

I’m having same issue with High Sierra and GB 10.2.0.

EZdrummer plug-in version 2.1.4 (build 13108) [64-bit VST]
Standalone host version 2.1.4 (build 13108)

SOUND LIBRARIES
Drumkit from Hell version 1.5.2
EZdrummer 2 Modern version 1.0.2
EZdrummer 2 Vintage version 1.0.2

MIDI LIBRARIES
EZdrummer 2 Modern/Vintage version 1.0.1
EZdrummer 2 Percussion version 1.0.1
EZX Drumkit from Hell Guests version 1.5.0
EZX Drumkit from Hell version 1.5.0
Monster MIDI Pack version 1.2.0

I will report to suport as well.

/Marc

Replied October 6, 2017 at 11:11 #1998983

Konstantin Harin
Participant

@Konstantin aka Konst said:
After update from MacOS Sierra to MacOS High Sierra EZ Drummer 2 still working only as Standalone Application. GarageBand can’t use EDZ2 as AU plugin. I’m informed by Toontrack Support about workaround possibility, but it’s really needing to have the update for EZD2 as soon as possible. Thank you so much in advance! BR Konstantin



PS: Additional technical information to my case
MacOS High Sierra 10.13
GarageBand v.10.2.0
EZdrummer 2 for MacOS v.2.1.4
Sound Library Update for MacOS 1.0.2

Replied October 6, 2017 at 11:15 #1998984

Olof
Moderator

https://www.toontrack.com/forum/ezdrummer-help/macos-high-sierra/#p174566

Olof Hermansson - Toontrack
Coder

Replied October 6, 2017 at 14:03 #1998990

Konstantin Harin
Participant

“Access denied – you do not have permission to view this page”

Can you share this topic please? Thank you in advance!

Replied October 6, 2017 at 14:18 #1998991

Olof
Moderator

You should have access now.

Olof Hermansson - Toontrack
Coder

Replied October 6, 2017 at 14:38 #1998992

Konstantin Harin
Participant

Thank you!

Replied October 6, 2017 at 15:23 #1998994

Konstantin Harin
Participant

@Konstantin aka Konst said:

PS: Additional technical information to my case
MacOS High Sierra 10.13
GarageBand v.10.2.0
EZdrummer 2 for MacOS v.2.1.4
Sound Library Update for MacOS 1.0.2

PPS:
I really would like to see here a comment from Toontrack Support Team about forwarding of the issue to Development.
From my side the issue is reported by Support on October, 1.

Replied October 7, 2017 at 12:11 #1999012

ridahallal
Member

is there a fix available for this issue? I can’t access the link provided

Replied October 7, 2017 at 12:30 #1999013

Olof
Moderator

No, there is no fix available yet. There is a workaround: If you own Superior Drummer 3, first open that in GarageBand and after that you can open EZdrummer. Perhaps this trick works with other Audio Units than Superior Drummer 3 too.

Olof Hermansson - Toontrack
Coder

Replied October 7, 2017 at 18:12 #1999023

Konstantin Harin
Participant

It isn’t working with GB and EZD2. I see no reason it works with GB and SD3. I would like to recommend to write support again and again (like me). The issue is critical and any workaround isn’t really useful (for me).

Replied October 11, 2017 at 20:10 #1999182

Konstantin Harin
Participant

Can someone from support team help us with update or just report about the issue to development team? Thank you in advance!

Replied October 11, 2017 at 23:01 #1999184

John
Moderator

Hi,

there is no available update yet and the turnaround is not that fast, updates need to be built and then tested in the Beta pool. Olof is part of the coding team so the issue is definitely “on the table”, so to speak.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied October 11, 2017 at 23:29 #1999185

Scott Eshleman
Participant

After years of computing-related experience; I offer:

Technology Suggestion #1: Never, ever do a major operating system upgrade (Windows or Mac) without first checking compatibility
of your critical hardware, peripherals, software programs & plugins.

Technology Suggestion #2: After an initial roll-out of an OS upgrade, if you cannot document, diagnose and/or resolve any issues that may arise, it is often best to wait & allow others to bear that responsibility. Even the most diligent testing is unlikely to expose every issue that a much larger user base will uncover once an upgrade is released to the public.

Technology Suggestion #3: When cleared to proceed with aforementioned upgrades,
it is still best to do so with caution and a watchful observance of any ‘unexpected consequences’.

Replied October 12, 2017 at 21:56 #1999223

Konstantin Harin
Participant

@John: thank you, I apologize for misunderstanding because of I’m new here and don’t knew who’s Olaf. This is my first program from Toontrack, and I hope, not last 🙂 I’m waiting for update and would really glad and grateful if it’s possible to be a member of beta-tester group.

@Scott: thank you. Of course, as software developer with more as 25 years experience I’m perfectly informed about ‘unexpected consequences’ by major software upgrades 🙂 without any suggestions 🙂

Replied October 21, 2017 at 03:36 #1999675

James Guthrie
Participant

@Scott E said:
After years of computing-related experience; I offer:

Technology Suggestion #1: Never, ever do a major operating system upgrade (Windows or Mac) without first checking compatibility
of your critical hardware, peripherals, software programs & plugins.

Technology Suggestion #2: After an initial roll-out of an OS upgrade, if you cannot document, diagnose and/or resolve any issues that may arise, it is often best to wait & allow others to bear that responsibility. Even the most diligent testing is unlikely to expose every issue that a much larger user base will uncover once an upgrade is released to the public.

Technology Suggestion #3: When cleared to proceed with aforementioned upgrades,
it is still best to do so with caution and a watchful observance of any ‘unexpected consequences’.

I’m no tech guy but merely a consumer. As such, I find this to be terrible customer service. Mac OS High Sierra was slated to come out for some time and has been out for several weeks now. No reason that Toon Track hasn’t addressed this yet. I’m very disappointed and will probably not purchase another product from them.
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EZD2 as plugin – support for MacOS High Sierra

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Viewing 15 replies - 1 through 15 (of 34 total)