Topic: SDX Install Error

Viewing 10 replies - 1 through 10 (of 10 total)

Replied September 28, 2017 at 16:48 #1998635

ngstime
Participant

bump 🙁
Hello?…. I need help, is there any support help here?

Replied September 28, 2017 at 16:56 #1998636

Olof
Moderator

If you open the installer for a MIDI pack, for example the MIDI update for one of those SDXs, check what path it says that the MIDI will be installed to and verify that the path exists and has okay permissions.

Olof Hermansson - Toontrack
Coder

Replied September 28, 2017 at 17:38 #1998639

ngstime
Participant

the midi packs (I tried SDX Avatar midi pack, and Extreme Fills and Blasts)
Both directories went to //Library/Application Support/EZDrummer (I had to create it)
both iMIDI pack installs failed, same dialog appear as with the SDX install fails

Replied September 28, 2017 at 19:56 #1998647

Olof
Moderator

Please open Applications/Utilities/Terminal and run this command (copy/paste it and press enter):

/usr/libexec/PlistBuddy -c “Set :SourcePath /Library/Application Support/EZDrummer” /Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer.plist

Then try again to install a MIDI pack. If it still doesn’t work, run this command in Terminal and take a screenshot:

ls -aleO /Library/Application Support/EZDrummer

Olof Hermansson - Toontrack
Coder

Replied September 29, 2017 at 01:39 #1998662

ngstime
Participant

the first didn’t work out, same error

Here’s a screen shot of the second:
(the drive, LD Sample Drive, or directories, no longer exists (the reason for the need to reinstall )

Replied September 29, 2017 at 08:52 #1998673

Olof
Moderator

Okay, then you can just delete /Library/Application Support/EZDrummer (that broken link) and it should be possible to install.

Olof Hermansson - Toontrack
Coder

Replied September 29, 2017 at 14:42 #1998684

ngstime
Participant

I just created //Library/Application Support/EZDrummer yesterday trying to get a MIDI pack to install, it can’t be the issue

Replied September 29, 2017 at 18:57 #1998689

Olof
Moderator

Your last screenshot showed that /Library/Application Support/EZDrummer is not a folder but a broken symbolic link, so you must be looking in the wrong location. The first slash in the path means the root of your boot drive, usually named Macintosh HD.

Olof Hermansson - Toontrack
Coder

Replied September 29, 2017 at 22:17 #1998694

ngstime
Participant

okay

“hard drive name”/Library/Application Support/EZDrummer
Instead of EZDrummer folder being in this location, there is an EZDrummer alias (original not found)

Replied September 29, 2017 at 22:23 #1998695

ngstime
Participant

Deleted Alias (above post)

MIDI pack installed – YES!!!!
Avatar is now installing as well YES!!!!

PROBLEM SOLVED
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SDX Install Error

Product Manager

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