Problem with loading kits/presets in SD3

Product Manager
Viewing 6 replies - 1 through 6 (of 6 total)
  • John
    Moderator

    Hi,

    is this only with the plugin in Cubase or does it happen with the standalone application as well?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Mika Tanttu
    Participant

    It’s same thing with the standalone as well.

    Br,
    Mika

    Henrik
    Participant

    Can you please check the external disk, so it’s not faulty?

    This link will tell you how to use Windows’s built in disk check, but you can of course use other software for the task

    https://support.microsoft.com/en-us/help/2641432/check-your-hard-disk-for-errors-in-windows-7

    Henrik Ekblom - User Experience Designer
    Toontrack

    Mika Tanttu
    Participant

    Actually I already did that but unfortunately there was no errors and it didn’t solve the problem. I also checked power settings for all usb ports and tested 3 different ports. Maybe I could try to uninstall libraries and install those again to different folder.

    Henrik
    Participant

    Without being sure, I would guess that there’s something going on with the disk – or somewhere on the USB chain (motherboard, the ports or similar…)

    Henrik Ekblom - User Experience Designer
    Toontrack

    Mika Tanttu
    Participant

    I reinstalled all the libraries and the update package. I made a quick test and so far it seems to work now. If the problem occurs again I guess I’ll need to try different disk then. Thanks for your help.

    Br,
    Mika

Viewing 6 replies - 1 through 6 (of 6 total)

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