Topic: SD3 install hiccup installing basic library…when it starts with the sound installer the windows too small to click install..

Viewing 7 replies - 1 through 7 (of 7 total)

Replied September 14, 2017 at 15:52 #1997510

John Boersma
Participant

The same thing happened to me. I just reset my screen resolution to a lower level and restarted the computer. The install box then showed completely so I could complete the installation. The same thing is happening with the installs for the other parts.

To clarify what worked for me – just changing the screen resolution and trying again didn’t work. I had to change the resolution and then restart the computer for the install to work.
Replied September 14, 2017 at 16:41 #1997513

Martin Bowling
Participant

Copy that! I’ll give that a go eh..
Thanks!
Replied September 14, 2017 at 16:53 #1997516

Olof
Moderator

This should be fixed now – just restart Product Manager.

Olof Hermansson - Toontrack
Coder
Replied September 14, 2017 at 22:51 #1997551

Martin Bowling
Participant

Yea all good thanks so much!

Replied December 30, 2019 at 02:22 #2528150

klebtoons
Participant

Toontrack Installation Solution for SDX Installer on 4k Displays:

Right-click the Program icon, choose Properties, then click the Compability tab and set “Override high DPI scaling behavior” to “System”.

This works. Remember to do this for example on the SDX Sound Installer window when it opens too small on a 4k screen. Select the properties dialog from this window’s icon in the taskbar window when it appears.

This post was modified 4 years, 12 months ago by klebtoons.

Replied January 7, 2020 at 09:44 #2530841

Olof
Moderator

klebtoons wrote:

Toontrack Installation Solution for SDX Installer on 4k Displays:

Right-click the Program icon, choose Properties, then click the Compability tab and set “Override high DPI scaling behavior” to “System”.

This works. Remember to do this for example on the SDX Sound Installer window when it opens too small on a 4k screen. Select the properties dialog from this window’s icon in the taskbar window when it appears.

This post was modified 4 years, 12 months ago by klebtoons.

That might be the solution if starting an old installer directly from Explorer. If you start installations from the Product Manager, newer installers will be used that should work fine on 4k displays.

Olof Hermansson - Toontrack
Coder

Replied October 20, 2023 at 19:53 #3145507

Wiergate
Participant

Googling this issue lead me to this thread. It was started in September 2017. This is October 2023.
I’m at a loss for words.

None of the above suggestions worked. A narrow sliver of each of what could be two buttons can be seen where the installer window chops them off.
I’ve set the file path; in theory the rightmost one might say ‘install’. If I need to make some other decision, however, and it’s not the install button…

How do I get the SDX installer to display without being truncated so I know for certain which paths and which settings I’m agreeing to when installing this (very expensive) piece of software?

Operating system: Windows 10
This post was modified 1 year, 2 months ago by Wiergate.
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SD3 install hiccup installing basic library…when it starts with the sound installer the windows too small to click install..

Product Manager

Viewing 7 replies - 1 through 7 (of 7 total)