Topic: Option to select free product is missing | Toontrack

Option to select free product is missing

Product Manager

Posted May 1, 2017 at 07:49 #1907829

anilnc
Participant

Hi

I bought EZKeys maybe 4 months back when there was buy one get one free offer. I saw in product manager, there was an option to select my free product. Since I was very confused to choose which one, I thought of trying each one in demo and decide. But later with work I got hectic. And didn’t know there was a date limit to choose. It wasn’t mentioned there. But today I saw this option missing from my product manager.

I need help.

thanks
Anil
Creator

Topic

Viewing 2 replies - 1 through 2 (of 2 total)

Replied May 2, 2017 at 08:22 #1994773

John
Moderator

Hi,

please contact Toontrack support directly by going to:
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
and click ‘Contact Support’.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied April 13, 2022 at 03:48 #2904096

Double Helix
Participant

I have an EZD bundle in my cart, and I see an indication that I am entitled to a free product (who knew?) However, when I click “Free Product,” it just spins and spins, and spins. . . I have tried to access the link on three (3) different computers, but same behavior.
Everything else on the Toontrack site loads right in, so I suspect a dead link.
Hope you can advise
David Anson
davidiedit@yahoo.com
Florida
US

Operating system: Windows 10
Author

Replies

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