Topic: Product Manager=Server Not Found | Toontrack

Product Manager=Server Not Found

Product Manager

Posted April 9, 2017 at 21:39 #1907736

Don Pedro_3
Participant

It says “Make Your Life Easier”. Just purchased EZ Keys, need to download Product Manger but when I try I only get Server Not Found page. This is not making my life any easier. Toontracks has my $149 and I’ve got nothing.
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Replied April 10, 2017 at 09:26 #1994490

John
Moderator

Hi,

please try to update your DNS server to another provider such as Google’s DNS servers.
That would be these DNS settings:

Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

And here’s how to change DNS server settings in Windows 10:
http://www.geeksquad.co.uk/articles/how-to-change-your-dns-windows-10

And how to change DNS server on OS X:
http://osxdaily.com/2015/12/05/change-dns-server-settings-mac-os-x/

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied April 10, 2017 at 23:48 #1994506

Don Pedro_3
Participant

A tech guy at Sweetwater fixed it…yes, he needed to change the DNS. Thank you for posting the settings.
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