Hi Scott, great p[oducts. I purchased “Vintage drums” module and didn’t realize I already had an account. Now I have 2. When I activate my ez drummer with one account and then my modules on the other. They DO NOT recognize each other, there fore leaving me with ez drummer and no drum kits. So, can we delete one of the accounts and put everything on just my one account please, so I don’t have to buy everything all over again. Another way is to let me un register the products from one account, and then re-register them all in one main account so they can read off each other.
Thank you,
Murray
Please contact Toontrack directly via the Contact Support button in the FAQ below and ask them to merge your two accounts.
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
Scott Sibley - Toontrack
Technical Advisor
Please log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.