Topic: Updates installed on all products, but not recognised in Reaper

Viewing 8 replies - 1 through 8 (of 8 total)

Replied February 2, 2017 at 09:00 #1993255

John
Moderator

Hi,

have you moved or copied any .dll files post install?
If you perform a Search on your system, how many ‘ezdrummer.dll’ and ‘ezkeys.dll’ files entries show up?
Normally it would be 2 of each; one 32-bit .dll and one 64-bit .dll.
If more show up, I recommend deleting them all and then re-run the latest updates again.
Next, make sure Reaper is pointed to the location of the correct .dll, i.e. if you are using Reaper 64-bit, you should point it to the location of the 64-bit .dll(s).

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied February 2, 2017 at 10:02 #1993260

ebboogie
Participant

Jonn, 4 dll’s showed up for EZD, which I deleted. When I go to run the update, I get something like ‘programme already updated, install cannot continue’?

Replied February 2, 2017 at 19:00 #1993262

John
Moderator

That’s odd, haven’t seen that one before. Could you please take a screen shot and post here?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied February 2, 2017 at 20:45 #1993265

ebboogie
Participant

Dll’s reinstated. When I click OK, EZD runs normally, but presumably without the new midi files. EZkeys and EZMix now seem to run normally but it’s hard to know what the new midi files are for these programmes?

Replied February 2, 2017 at 20:58 #1993267

John
Moderator

Well, you need to run the EZdrummer 2.1.4 update. You still can’t do that via the Product Manager?

John Rammelt - Toontrack
Technical Advisor

Replied February 2, 2017 at 23:17 #1993273

ebboogie
Participant

PM says all products installed. Have located updates in downloads folder and found two not installed. Installed them, but still get the same message. Is 2.0.2 the current version of EZD?
BTW, secondary question: does the clean up button in PM remove temporary or fully installed files?

Replied February 3, 2017 at 09:41 #1993276

John
Moderator

Hi,

the current version is 2.1.4.

Please launch the EZdrummer 2 standalone application and check the version number in the lower right corner of the interface, it reads ‘Version 2.1.4 (64-bit)’, right?
To check exactly where the correctly installed .dll file is located, please check the Help menu > Show Plug-In path in the standalone app.
That path is the only path that should be picked up by Reaper for loading the EZdrummer 2 plugin. Any other ‘ezdrummer.dll’ files residing in other locations should be removed, since you haven’t installed the 32-bit version and run Reaper 64-bit, right?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied February 3, 2017 at 11:24 #1993280

ebboogie
Participant

Excellent, John, that sees to have sorted it… Many thanks for all your help
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Updates installed on all products, but not recognised in Reaper

Product Manager

Viewing 8 replies - 1 through 8 (of 8 total)