Topic: Please i need help!!!!

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Replied December 9, 2016 at 20:10 #1991985

Scott
Moderator

Please see my reply and question in your other thread.

Scott Sibley - Toontrack
Technical Advisor

Replied December 9, 2016 at 20:19 #1991986

Candela_1
Participant

thats funny because ii replied.
i have Nashville EZX.

Replied December 9, 2016 at 21:02 #1991987

Scott
Moderator

You replied to this thread?

http://www.toontrack.com/forum/product-manager-support/how-do-i-update-toontrack-on-my-mac/

What version of EZD, EZD2, or Superior Drummer 2 do you have? One of those above is required to run any EZX library. If you don’t have any of those Toontrack samplers, you will get that error message.

Scott Sibley - Toontrack
Technical Advisor

Replied December 9, 2016 at 23:13 #1991988

Candela_1
Participant

OH i see! i messed up! Its my first time to even buy any music software and so i just took a shot at it. I started recording and i can use the software to help me out.
I didnt know that i had to buy the superior drummer 2 in order to use the nashville ezx.
That sucks. i had the opportunity to buy the EZ drummer 2at a discount and now i blew it cuz i didnt know.
Its a big price to pay when i didnt know. I would like to get but ill have to wait since i can’t afford the drummer 2.
its there some sort of discount that i can get for something like this? I would have gotten the drummer 2 if i knew.
Thanks

Replied December 10, 2016 at 01:29 #1991990

Scott
Moderator

There are no discounts for EZD2 after you buy an EZX. There are usually discounts for EZXs after you buy EZD2. You just have to shop around.

If you purchased the Nashville EZX from the Toontrack webshop, you can contact Toontrack directly and ask for a refund. Click the link below and click on the Contact Support button. If not purchased from the Toontrack webshop, you would need to try to get a refund from where you purchased.

http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor
Author

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Please i need help!!!!

Product Manager

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