My serial key for EZMIX 2 shows that it’s in use already but I’m just installing it for the first time I can authorise it same with my Mastering EZmix pack. What is doing on? Help please!!!
Did you purchase from the Toontrack webshop? Did you purchase from another online retailer? Have you contacted the retailer?
Scott Sibley - Toontrack
Technical Advisor
Yes I got from a shop in Germany online since I live in the Uk, It was sealed and posted to me, there was no CD inside only serial number. I could not intall it immediately because my pc was not Athlon or pentium. Now I got a new PC but I can’t register.
I keep it for months because I was saving up money to get a new compartble pc. I still have the card that came with the EZmix line untouched.
Have you contacted the seller? That would be the first thing to do. The seller is responsible for issuing serial numbers and re-issuing numbers if there is a problem.
Scott Sibley - Toontrack
Technical Advisor
No, because of language barrier. so I decided to contact toontrack customer service instead. Can I give you the serial key to check?
If you are unable to contact the seller, you will need to contact Toontrack directly via the Contact Support button in the FAQ below.
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
Scott Sibley - Toontrack
Technical Advisor
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