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no product tiles displaying in main window?

Product Manager

• Posted November 30, 2016 at 02:15 #1906844
  jondavis

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  I’m running OS X El Capitan version 10.11.1 and Toontrack Product manager v. 1.0.4. The main window is blank; none of the product “tiles” are displaying either for Installed Products or Not Installed Products (screenshot attached). I want to install my newly purchased download of Music City SDX, but the web interface seems to show that the Product Manager is the only means of doing so. Help?

  
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