Topic: refund | Toontrack

refund

Requests and Feedback

Posted November 27, 2016 at 02:07 #1906797

retoll
Participant

I purchased Mark Lewis Metal Tones and tried to install it and it told me I needed to update EXMix but I don’t have that, apparently I need that for this product, so I would like a refund please. How can I do this? There is no way to contact the company for this matter.
Thank You,
Robert
Creator

Topic

Viewing 3 replies - 1 through 3 (of 3 total)

Replied November 27, 2016 at 02:31 #1991574

Scott
Moderator

Please contact Toontrack directly via the Contact Support button in the FAQ below.

http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

Replied February 5, 2023 at 04:52 #3050255

Len2021
Participant

Hello,

Today I bought the “Dream Pop” expansion for EZ Drums 3. It is not what I expected.

Is it possible to get a Refund?

If so, I would like to put in extra money and get the expansion I really want which is the “Big Stage” expansion.

Thank You,

Leonard Heit

Replied February 5, 2023 at 13:39 #3050340

Scott
Moderator

Len2021 wrote:

Hello,

Today I bought the “Dream Pop” expansion for EZ Drums 3. It is not what I expected.

Is it possible to get a Refund?

If so, I would like to put in extra money and get the expansion I really want which is the “Big Stage” expansion.

Thank You,

Leonard Heit

Please follow the link above and request a refund directly from Toontrack.

Scott Sibley - Toontrack
Technical Advisor
Author

Replies

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

Please log in to read and reply to this topic.

< previous

> next

0:00

0:00

volume

×