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Superior Drummer 2 + TD 15 = module freeze

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Replied November 25, 2016 at 09:37 #1991523
    Henrik
    Participant

    You might already have used our Product Manager to check that all Toontrack software is updated – but I have to ask, because that’s often the reason for problems like this.

    Henrik Ekblom - User Experience Designer
    Toontrack

    Replied November 25, 2016 at 17:20 #1991528
    Efixe
    Participant

    yes i installed the softwares using the product Manager.

    both 32 and 64 bits are installed. no luck using these 2 …

    I wonder if my USB extension cable is the problem here. it’s a pretty long one (15ft) that i use to connect to my desktop computer….

    Replied November 28, 2016 at 09:59 #1991646
    Henrik
    Participant

    It’s always a good thing to replace things when looking for an error, and trying out a shorter USB cable will eliminate (or confirm) if that’s the problem.
    Other things to check:
    – that you have the latest version of your audio interface software
    – close all your programs that you don’t need, to exclude those from the list of things that can cause the problem
    – try to (temporarily) increase the buffer size of your audio interface. This will lighten the load of the CPU, just to check if that helps. It will, however, increase the latency.

    Henrik Ekblom - User Experience Designer
    Toontrack

    Replied December 1, 2016 at 16:42 #1991763
    Efixe
    Participant

    found the problem

    faulty usb port 🙂

    yay time for drumming

    thanks Henrik for your time

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