Topic: what does this mean

Viewing 12 replies - 1 through 12 (of 12 total)

Replied November 12, 2016 at 17:35 #1990955

Scott
Moderator

@kev_7 said:
and what do i do about it?

Please try updating to the latest version of EZD2.

Scott Sibley - Toontrack
Technical Advisor

Replied November 13, 2016 at 08:02 #1990958

kev_7
Participant

everythings upto date , reinstalled yesterday with toontrack product manager

Replied November 13, 2016 at 11:33 #1990965

John
Moderator

And you still get the exact same error message? It indicates you’re on version 2.0.2. Did you run the 64-bit update?

John Rammelt - Toontrack
Technical Advisor

Replied November 15, 2016 at 10:39 #1990998

kev_7
Participant

its changed slightly. My DAW has started chrashing also now , BEX64 error code?? could be related ??

Replied November 15, 2016 at 12:27 #1990999

Scott
Moderator

@kev_7 said:

its changed slightly. My DAW has started chrashing also now , BEX64 error code?? could be related ??

The error is still showing version 2.0.2. Can you do a search in Windows and see how many and where your ezdrummer.dlls are located? Has the .dll been moved manually since installation?

Scott Sibley - Toontrack
Technical Advisor

Replied November 16, 2016 at 16:42 #1991019

kev_7
Participant

ive located two DLL , one in c drive > program files > VST Plugins > toontrack last date modified 17/08/2016 . The other in c drive > program files (x86) > VST plugins > EZdrummer2_win last date modified 21/01/2015

Replied November 16, 2016 at 16:44 #1991020

kev_7
Participant

if does say upon opening ez drummer that its an old version and needs updating but ignored because it worked and i had updated it

Replied November 16, 2016 at 17:43 #1991021

Scott
Moderator

@kev_7 said:
if does say upon opening ez drummer that its an old version and needs updating but ignored because it worked and i had updated it

What version number shows on the EZD2 interface?

Scott Sibley - Toontrack
Technical Advisor

Replied November 16, 2016 at 17:53 #1991223

kev_7
Participant

These captions only show when i open EZdrummer through my DAW. Are my DLLs in the correct places?

Replied November 16, 2016 at 18:02 #1991224

Scott
Moderator

I would recommend manually deleting the 2 .dlls you have and running the latest 64-bit and 32-bit updates.

Your pic shows version 2.0.2 (64-bit) and that is not the latest version. Deleting the versions you have and running the latest updates should fix it. Verify that the EZD2 interface reads 2.1.4 in the bottom right corner upon completion.

Scott Sibley - Toontrack
Technical Advisor

Replied November 17, 2016 at 08:56 #1991235

kev_7
Participant

its working and updated , hasnt crashed yet , had to switch the DLL files from the program files and program files x86 to get it to show up in my DAW.
thanks alot

Replied November 17, 2016 at 11:51 #1991237

Scott
Moderator

@kev_7 said:
its working and updated , hasnt crashed yet , had to switch the DLL files from the program files and program files x86 to get it to show up in my DAW.
thanks alot

Well, by manually moving the dlls, you are guaranteed to have the exact same problem in the future when you want to update. The best way to do it is to point your DAW to the plugin install location, not to move the plugin.

Scott Sibley - Toontrack
Technical Advisor
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what does this mean

EZdrummer Pre-sales

Viewing 12 replies - 1 through 12 (of 12 total)