Topic: i bought your product but i can’t activate it | Toontrack

i bought your product but i can’t activate it

Requests and Feedback

Posted November 5, 2016 at 16:15 #1906653

ivanomino_1
Participant

Hi, i bought your product with this email address:
marketing@ideamedia.org
but on my account THERE IS NOT ANY product or ANY LICENSE !!
Please fix it,
Your order number is: 854568

Product Quantity Price
EZdrummer 2 Songwriters Edition
1 €164.46
EZdrummer 2
Product variant: Regular

Payment Method: PayEx
Total: €164.46

VAT Number: IT01162100893
Creator

Topic

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Replied November 5, 2016 at 16:34 #1990878

Scott
Moderator

I’ve checked your account and you have EZD2 registered as of 2016-11-5 as well as the Songwriters Drumpack. Have you registered your other serial numbers? Did you get a confirmation email with your serial numbers?

Scott Sibley - Toontrack
Technical Advisor
Author

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