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Old EZdrummer Lite serial number not working

Product Manager
Viewing 7 replies - 1 through 7 (of 7 total)
  • Replied August 17, 2016 at 02:50 #1989570
    Scott
    Moderator

    Are you authorizing via the latest version of Product Manager?

    Scott Sibley - Toontrack
    Technical Advisor

    Replied August 17, 2016 at 02:56 #1989571
    MCentury21
    Participant

    I am using the latest version of Product Manager. The product is already registered and I can see my serial number on my PM account . But when I try to use the product it says the key is invalid.

    Replied August 17, 2016 at 03:36 #1989572
    Scott
    Moderator

    What version number shows in PM from the Help menu? Does it show 1.0.2? If so, are you running an XP or Vista system? Anything newer than those OSs is unsupported.

    I would recommend trying the EZD2 demo.

    Scott Sibley - Toontrack
    Technical Advisor

    Replied August 17, 2016 at 03:59 #1989573
    MCentury21
    Participant

    Yes it says 1.0.2 and I´m using Windows 8, but once I saw a person in this forum that could use EZdrummer Lite with windows 7 I wondered if there was a solution for this problem. That person was also recommended to download the EZD2 demo. This was a simple drum set, but always usable , just as any normal product, right? Or was it also a demo? So does this mean that I wont be able to use this product, even tho I could install it?

    Replied August 17, 2016 at 04:22 #1989574
    Scott
    Moderator

    EZD Lite was a free demo to try and if liked, to upgrade to the full EZD product. It had no crash cymbals or toms and no alternative kick, snare, or hats and limited articulations.

    I really don’t have an answer as to why it won’t authorize. It’s a discounted demo product, with an old installer trying to install on a newer and unsupported OS.

    EZD1 was discontinued in 2014 and replaced with EZD2 and the EZD2 demo. I would suggest trying the EZD2 demo.

    Scott Sibley - Toontrack
    Technical Advisor

    Replied August 17, 2016 at 11:52 #1989576
    Scott
    Moderator

    Can you post a pic of the authorization screen before the fail happens with the authorization code that you are inputting?

    Scott Sibley - Toontrack
    Technical Advisor

    Replied June 26, 2019 at 18:14 #2463665
    Hugo Cuellar
    Participant

    I have an Ezdrummer Lite serial number, since I bought an Alesis Drums (USB Pro Kit) and I want to activate it. I tried to register it as another users in MY PRODUCTS / + Register a new product (20 digit box), but I realize that my serial number is 24 digits. Could you help me please?

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