Topic: PM crashes | Toontrack

PM crashes

Product Manager

Posted May 23, 2016 at 23:26 #1905939

TRGL
Participant

Hi Toontrack

Many thanks for this long awaited program.

When pressing “Show Details” under Avatar S2.0 Core Library, PM crashes (please find enclosed screenshots). Although I have not verified for my complete TT product catalogue but when pressing “Show Details” for other products it seems to work fine.

Please look into the issue.

TRGL
Creator

Topic

Viewing 6 replies - 1 through 6 (of 6 total)

Replied May 24, 2016 at 00:25 #1988378

Scott
Moderator

Please provide specific system details.

Scott Sibley - Toontrack
Technical Advisor

Replied May 24, 2016 at 08:20 #1988380

TRGL
Participant

Please find system details in attached screen dump.

TRGL

Replied May 24, 2016 at 09:20 #1988382

Olof
Moderator

Hi, could you post or attach the crash log, please? You see it by clicking the “Rapportera…” button in the crash dialog – copy it from there – or you can find it in the Applications/Utilities/Console application under “User Diagnostic Reports”.

Olof Hermansson - Toontrack
Coder

Replied May 24, 2016 at 09:27 #1988383

Olof
Moderator

Nevermind, we were now able to reproduce it and the problem should be fixed. Does it work now?

Olof Hermansson - Toontrack
Coder

Replied May 24, 2016 at 10:20 #1988384

TRGL
Participant

Thanks Olof. I’ll validate as soon as I have access to my computer later today.

TRGL

Replied May 24, 2016 at 23:54 #1988387

TRGL
Participant

Works fine now. Case closed.

TRGL
Author

Replies

Viewing 6 replies - 1 through 6 (of 6 total)

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