Topic: INSTALL PURCHASED SOFTWARE TO A MAC | Toontrack

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EZdrummer Pre-sales

Posted April 22, 2016 at 15:19 #1905618

andre@lpt.co.za
Participant

Greetings Earthlings. . .. .
I have installed on to my PC successfully with SD2.
I now have a Mac and want to install the software.
My account shows – no products registered (although the system recognises me from my e-mail)
The discs do not install despite telling the installation it is a mac installation
Lost and frustrated – 57 years old with a sense of humour failure!
Creator

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Replied April 22, 2016 at 17:51 #1987853

John
Moderator

Hi,

since you come in peace 😉 I will ask you to contact Support directly, by visiting:
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
Click ‘Contact Support’ and describe your issue and be sure to include your serial(s).
Most likely, you have another account as well, so they need to be merged.

BR,
John

John Rammelt - Toontrack
Technical Advisor
Author

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