My wife just bought (with my info on my request) Superior Drummer. Problem is the product I was suppose to buy is EZ Drummer 2. Is it possible to fix this mixup?
Hello Toontrack. I have purchased EZ drummer 2 but now I read it doesn’t work with my PC’s Windows XP. I haven’t used it or logged serial number, so can I get a refund? The other question is:
If I’m stuck with the product, how easy would it be for me to say, install and use it on a laptop with windows 7 or later, record drum tracks only, and then load those tracks into my other windows XP PC which is my Ableton live 8 DAW. Also, will EZ drummer 2 work ok if I transfer it’s drum tracks into Ableton live 8? Will Ableton live 8 support EZ drummer 2? (yes, you mention supports ableton live 9 in your literature, but it’s unclear whether EZ2 will or won’t work with Ableton live 8
====================================
hello I bought by mistake new york studio vol3 thinking it was for ez drums instead it is for superior drums can I use the credit for another expansion?thanks
hello I bought by mistake new york studio vol3 thinking it was for ez drums instead it is for superior drums can I use the credit for another expansion?thanks
Please contact Toontrack directly via the link above and ask about a refund (as long as you purchased from the Toontrack webshop).
Hello Toontrack! I tried to get in touch with you in many ways but no answer!
I bought online from your store the EZ Drummer 2 software with S.N. ****-****-****-****-**** on October 29. Now seeing my bank account I don’t know why but I realized that I’ve been charged two times for the same item (and is the only item available on Toontrack Product Manager) . I think some kind of error happened.
I was thinking about a refund , but being interested even in your EZ Keys Grand Piano software (same price) I think you can probably give me a license number for EZ Keys Grand Piano ando so compensate for my double charge . Please let me know.
hi i bought the wrong item from a webshop, they refund it.. and now i see you have also good rules for refund.. can someone help me deactivate the wrong license i bought it has not been authorised yet
hi i bought the wrong item from a webshop, they refund it.. and now i see you have also good rules for refund.. can someone help me deactivate the wrong license i bought it has not been authorised yet
Please contact Toontrack directly via the link in the post above.
Hi I just purchased lead vocals and it’s not at all what I thought it would be, I love your stuff but this is not what I need am I able to swap it for vocal tools which is what I should have got. Sorry for buying the wrong one.
Hi I just purchased lead vocals and it’s not at all what I thought it would be, I love your stuff but this is not what I need am I able to swap it for vocal tools which is what I should have got. Sorry for buying the wrong one.
Get all the latest on new releases, updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.
