Items from order never delivered.

EZkeys Pre-sales
Viewing 5 replies - 1 through 5 (of 5 total)
  • Scott
    Moderator

    It looks like all of your ordered products were automatically registered to your Toontrack account. Are you saying they are not in your account to download?

    Scott Sibley - Toontrack
    Technical Advisor

    Brettman60
    Participant

    Nope, maybe I’ve made a mistake. I’ve only purchased Drum Libraries which have arrived in the mail. I assume because there’s a huge amount of sounds. Are the EZ Keys products all downloadable?

    Scott
    Moderator

    All Toontrack products are downloadable except the Superior Drummer libraries. Please, check your account and verify that your products are registered and awaiting you to download, install, and use.

    Scott Sibley - Toontrack
    Technical Advisor

    John
    Moderator

    To follow up on this, I checked the order and your Toontrack account and all items were indeed auto registered and are available as downloads.

    John Rammelt - Toontrack
    Technical Advisor

    Brettman60
    Participant

    Yep, checked and downloaded them last night. My bad. I was expecting DVD’s but I’m all set. Thanks very much.

Viewing 5 replies - 1 through 5 (of 5 total)

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