can´t register Sound Expansion

EZkeys Help
Viewing 15 replies - 1 through 15 (of 16 total)
  • ferguson
    Participant

    Me too.

    Scott
    Moderator

    I’ve emailed the Web guys to take a look at this.

    Scott Sibley - Toontrack
    Technical Advisor

    RGS
    Participant

    … same here, hopefully it will be fixed soon.

    agehoudai
    Participant

    Same here.

    ferguson
    Participant

    Problem still exists.

    ferguson
    Participant

    Now it worked, but couldnt find out how to get the free midipack.

    Mikael Matteoni
    Participant

    Still dosent work. HEY! We payed for this product! Now deliver it! (Make it downloadable for us who payed for it)
    How would you feel, paying for a product and not get it?

    Daniel Dermes
    Keymaster

    Hey Guys,

    This issue should now be solved, we apologize for any inconvenience regarding this issue.

    /Daniel

    Daniel Dermes - Web Development Manager
    Toontrack

    RGS
    Participant

    Hi Daniel, thanks for your support. I was now able to register the Expansion. How do I get the free EZKeys Midi pack? Will it show up in my Toontrack account or do I need to contact my retailer?

    Scott
    Moderator

    See this FAQ regarding the free MIDI pack:

    http://www.toontrack.com/faq/free-midi-pack-or-free-ezmix-pack-promotion-for-ezdrummer-2-ezkeys-and-ezmix/

    If you purchased before April 30 bit couldn’t register due to the website issue, please use the Contact Support button in the FAQ and explain the situation.

    Scott Sibley - Toontrack
    Technical Advisor

    ferguson
    Participant

    May only . I bought the expansion pack on the beginning of may from timespace with a free midipack. Still got no midipack option.
    The expansion registering worked. What now?

    Scott
    Moderator

    According to the FAQ the free MIDI pack was only for April.

    Scott Sibley - Toontrack
    Technical Advisor

    ferguson
    Participant

    It still say may only and you can get there whole may.

    Scott
    Moderator

    ferguson, please use this FAQ to contact support directly and they will take care of you.

    http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

    Scott Sibley - Toontrack
    Technical Advisor

    ferguson
    Participant

    it is now solved by fast support,
    thank you for caring.

Viewing 15 replies - 1 through 15 (of 16 total)

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