Topic: You need to upgrade your Toontrack software to the latest version before you can install this product.

Viewing 15 replies - 1 through 15 (of 62 total)

Replied April 13, 2015 at 03:21 #1979886

Scott
Moderator

You need to purchase Ezdrummer 2 or Superior Drummer 2 to run the Metalheads EZX.

http://www.toontrack.com/product/ezdrummer-2/?utm_expid=3066500-0.eczEM3hjTk-opmNqIWAA5w.0&utm_referrer=http%3A%2F%2Fwww.toontrack.com%2Fezdrummer-line%2F

http://www.toontrack.com/product/superior-drummer-2/

Scott Sibley - Toontrack
Technical Advisor

Replied May 24, 2015 at 18:26 #1980788

strato92
Participant

i got the same with “Made of Metal”, what can here help ?

Replied May 24, 2015 at 19:35 #1980789

Scott
Moderator

@strato92 said:

i got the same with “Made of Metal”, what can here help ?

The only product you have registered to your account is the EZdrummer 2 demo. You need the full version to run EZXs. Not to mention a legit version of the Made of Metal…or one registered to your account at least.

Scott Sibley - Toontrack
Technical Advisor

Replied May 26, 2015 at 01:30 #1980814

Willie Boswell
Participant

@Scott said:

@strato92 said:

i got the same with “Made of Metal”, what can here help ?

The only product you have registered to your account is the EZdrummer 2 demo. You need the full version to run EZXs. Not to mention a legit version of the Made of Metal…or one registered to your account at least.

I have recently purchased the HipHop Edition Bundle so I have the full version but I’m getting the exact same message. I’ve registered it to the account too. The Jazz EZX loaded with no problem but not the hiphop. Kinda frustrated right now to be honest

1
Thanked by: DSfear

Replied May 26, 2015 at 02:33 #1980816

Scott
Moderator

What version number is showing on your EZD 2 interface? The latest version of EZD2 is required to use the Hip-hop EZX. It is version 2.1.1.

Scott Sibley - Toontrack
Technical Advisor

Replied May 26, 2015 at 05:13 #1980817

Willie Boswell
Participant

@Scott said:

What version number is showing on your EZD 2 interface? The latest version of EZD2 is required to use the Hip-hop EZX. It is version 2.1.1.

This is what shows under “Menu/About EZDrummer”

EZdrummer plug-in version 2.1.1 (build 10513) [64-bit VST]
Standalone host version 2.1.1 (build 10513)

SOUND LIBRARIES
EZdrummer 2 Modern version 1.0.2
EZdrummer 2 Vintage version 1.0.2
Jazz version 1.5.1

MIDI LIBRARIES
EZdrummer 2 Modern/Vintage version 1.0.1
EZdrummer 2 Percussion version 1.0.1
EZX Jazz version 1.5.0
Monster MIDI Fills Pack 2 version 1.0.0

Replied May 26, 2015 at 08:29 #1980825

John
Moderator

@illasacks:

Could you please try re-downloading and re-installing the 2.1.1 update before trying with the Hip-Hop! again and report back?

John Rammelt - Toontrack
Technical Advisor

Replied May 26, 2015 at 19:29 #1980840

Willie Boswell
Participant

Ok it works now. I had to re-install the update for the drummer, restart and the install the ezx. That got it going. Thanks

Replied May 30, 2015 at 03:07 #1980879

Arthur Cristian
Participant

We also have the same issue with Hip Hop.

We performed the updater to the latest version 2.1.1 but EZ Drummerr 2 standalone still only shows version 2.0….
We tried installing 2.1.1 twice.with no success.

We use Windows 7 Home Professional 64 bit

Even after doing a reboot the version is still 2.0……

We installed a new c: drive (Samsung SSD 850 EVO 1T) so we are reinstalling everything from scratch.
We have around 22 EZX’s to reinstall.
Starting from the top of our products, so far we’ve installed Americana, Claustrophobic, Drum Kit From Hell, Electronic, Funkmasters without any issues but Hip Hop won’t install.

We’ve had no problems installing EZKeys and the 9 pianos, keyboards, organs, etc, we’ve got.
We also installed EZ Mix with no issues either.
We still have Superior Drummer 2 to install and we have all the SDX’s and most Producer presets to install.

With EZ Drummer, this was how we started a few years ago…..
Ez Drummer Lite — > EZ Drummer Lite Upgrade — > EZ Drummer — > EZ Drummer 2 Upgrade
After installing the new C: drive we ONLY installed EZ Drummer 2 from the EZ Drummer 2 Upgrade folder.
We are only performing all tests in standalone mode – EZ Drummer 2 works in our DAW as a VST – our DAW is Studio One Pro 2.6.5

Where too from here?

Replied May 30, 2015 at 13:57 #1980883

Arthur Cristian
Participant

We’ve now installed EZX Indie Folk, Jazz, Latin Percussion & Made Of Metal and we’ve tried re-downloading and reinstalling the EZdrummer Update 2.1.1. The EZdrummer stand-alone still says version 2.0.2 (64 bit) is installed and we now get an extra error message….. “One or more Midi packs require a later version of EZdrummer to work properly. Please login and download the latest version at http://www.toontrack.com”.

?????

Replied June 4, 2015 at 10:09 #1980997

John
Moderator

@LoveForLife:
Please start a new topic in the EZdrummer Help section for registered users. Since this is the Pre-sales section, it isn’t monitored for Support matters.
http://www.toontrack.com/forum/ezdrummer-help/

John Rammelt - Toontrack
Technical Advisor

Replied October 12, 2015 at 18:50 #1983260

Daniel Gordon
Participant

Hi i have download the EZX hiphop add on, and it comes up with message saying i need to update toontrack software. What do i do now? I have Superior Drummer 2.4.0 64 bit. As it says that is required. Thanks

Replied October 12, 2015 at 21:32 #1983261

John
Moderator

Please download and install the latest Superior 2 update (currently 2.4.3)..

John Rammelt - Toontrack
Technical Advisor

Replied October 14, 2015 at 03:20 #1983283

corneill briss
Participant

HI i have purchase ezdrummer2 on your website then i download and install it on my mac everything is good.then i purchase hiphop ezx when i try to install it i have the message that i need to upgrade to the latest version.how can i do to install it?

Replied October 14, 2015 at 05:00 #1983284

Scott
Moderator

@blond1_1 said:

HI i have purchase ezdrummer2 on your website then i download and install it on my mac everything is good.then i purchase hiphop ezx when i try to install it i have the message that i need to upgrade to the latest version.how can i do to install it?

Download and install the latest version of EZD2 from your Toontrack account. It is in the Updates tab under your EZD2 product.

Scott Sibley - Toontrack
Technical Advisor
Author

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You need to upgrade your Toontrack software to the latest version before you can install this product.

EZdrummer Pre-sales

Viewing 15 replies - 1 through 15 (of 62 total)