Topic: reset authorisation for one computer

Viewing 5 replies - 1 through 5 (of 5 total)

Replied March 18, 2015 at 01:14 #1979271

Scott
Moderator

Toontrack Solo doesn’t require authorization. It would be either Ezdrummer or Ezplayer asking to be authorized. What version numbers show on your product’s interfaces? If a new Computer ID is being displayed, you can remove the current active authorization and authorize using the new ID number.

Scott Sibley - Toontrack
Technical Advisor

Replied March 18, 2015 at 01:25 #1979272

youngstranger
Participant

thanks Scott

But how do I remove authorisation? I will copy the current computer ID given on my laptop to the website

Replied March 18, 2015 at 01:29 #1979273

youngstranger
Participant

Uuhh. The close button was too dim to see on my screen. I see how to do it now.

Replied March 21, 2015 at 12:50 #1979347

Sumer_1
Participant

Once upon a time, a resold TT license became Not For Resale and was NOT eligible for support OR updates. Is this still the case or has that policy changed (the FAQ page linked above SEEMS to imply that at least some of it has)? I ask because I wish to fully inform any potential buyers of such before they hand over their money.
Please advise!

Sumer

Replied March 21, 2015 at 13:07 #1979349

Scott
Moderator

Please see this FAQ regarding license transfers and contact Toontrack directly via the Contact Support button in the FAQ for further details.

http://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

Scott Sibley - Toontrack
Technical Advisor
Author

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reset authorisation for one computer

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