tooner10hi,
i have a registered copies of EZdrummer and a few EZXs. up until this point i’ve only installed / run them on 2 of my windows 7 laptops.
i’m contemplating buying a macbook pro laptop. will i be able to download my registered EZD / EZXs and install them to the macbook from the online account or are they only windows specfic? if i have to remove one of my other authorizations in my online account that’s fine, i just want to know if the EZ line products are cross platform once you own them b/c when i go up into my account i only see windows downloads available under each of my registered products??? i imagine the EZ line products are cross platform b/c i see mac / win compatability listed on your ez drummer product pages and nothing to specify that you need to order one or the other when purchasing.
if the EZ line is cross platform.. when it comes time to download and install from my toontrack online account, how come i don’t see any mac download / update links? where are those? how do i proceed?
thanks
JohnHi,
you have both Mac an PC versions in your Toontrack account.
Click ‘My Account’, then ‘My Products’ and select ‘Mac’ in the upper right corner.
Everything Toontrack is cross-platform and you can have 1 PC and 1 Mac simultaneously Authorized.
John Rammelt - Toontrack
Technical Advisor
tooner10john. super thanks. i didn’t see those mac / both buttons in the top right corner but i was pretty sure toontrack stuff was cross platform.
two followups.
1a) i gather i can actually have *more* than 2 computers authorized but only 2 can actually be *actively* authorized correct? after i buy the mac, i’ll primarily shift to using it but i’ll have a total of 3 laptops at that point. i wouldn’t mind leaving my toontrack software including sdx / ezx libs installed since they can take a really long time and space to install. that way if i ever want to switch to using either of the other two win laptops, it’ll be as easy as just going in to my online account and making one or the other two win authorizations active (e.g. toggling between them if i feel like it without having to go through the authorization process every time while leaving the full installs intact on all three laptops). does that sound correct?
2b) unfortunately i’m not sure activation of more than 2 authorizations is possible or simply as easy as toggling from 2+. when i look at my authorizations for my various products, if i have less than 2 authorizations, it allows me to authorize 1 new computer. on my SD i have two active and what looks like a third unactivated authorization (circle with slash through it). i didn’t want to click the X on one of the active auths thinking it would wipe it out *completely* but then maybe give me the ability to authorize one new computer. otoh, perhaps clicking that x just puts the once actively authorized computer down at the bottom so i can reactivate it? hopefully you understand what i’m trying to say. in essence if i click an x for an activation online, does it a) wipe it out completely so i have to do a complete reauth again of that computer if i ever want to use it again or b) does it store it as inactive and just move it to the bottom of product panel so that i can just deactivate one of the other two existing auths and then click another interface icon to make that one go active?
i hope that’s clear
thanks
John@tooner10 said:
only 2 can actually be *actively* authorized correct?
yes, you are correct
on my SD i have two active and what looks like a third unactivated authorization (circle with slash through it). i didn’t want to click the X on one of the active auths thinking it would wipe it out *completely* but then maybe give me the ability to authorize one new computer. otoh, perhaps clicking that x just puts the once actively authorized computer down at the bottom so i can reactivate it? hopefully you understand what i’m trying to say. in essence if i click an x for an activation online, does it a) wipe it out completely so i have to do a complete reauth again of that computer if i ever want to use it again or b) does it store it as inactive and just move it to the bottom of product panel so that i can just deactivate one of the other two existing auths and then click another interface icon to make that one go active?
thanks
The ones at the bottom with a slash circle are inactive autos, i.e. formerly active that you have removed by clicking the ‘X’ on one of the active ones.
Don’t worry, you get a warning before anything happens when you click the ‘X’.
No, you cannot re-activate an earlier activated computer by yourself. When you have used up your 4 Authorizations per product, you tell us and we free the inactive ones up.
So go ahead and make the computer inactive that you are replacing with the Mac and then tell us when to free up (remove) inactive Authorizations.
John Rammelt - Toontrack
Technical Advisor
tooner10@John said:
@tooner10 said:
only 2 can actually be *actively* authorized correct?yes, you are correct
cool got it.
on my SD i have two active and what looks like a third unactivated authorization (circle with slash through it). i didn’t want to click the X on one of the active auths thinking it would wipe it out *completely* but then maybe give me the ability to authorize one new computer. otoh, perhaps clicking that x just puts the once actively authorized computer down at the bottom so i can reactivate it? hopefully you understand what i’m trying to say. in essence if i click an x for an activation online, does it a) wipe it out completely so i have to do a complete reauth again of that computer if i ever want to use it again or b) does it store it as inactive and just move it to the bottom of product panel so that i can just deactivate one of the other two existing auths and then click another interface icon to make that one go active?
thanks
The ones at the bottom with a slash circle are inactive autos, i.e. formerly active that you have removed by clicking the ‘X’ on one of the active ones.
Don’t worry, you get a warning before anything happens when you click the ‘X’.
No, you cannot re-activate an earlier activated computer by yourself. When you have used up your 4 Authorizations per product, you tell us and we free the inactive ones up.So go ahead and make the computer inactive that you are replacing with the Mac and then tell us when to free up (remove) inactive Authorizations.
ok i’m pretty sure i got it. there’s no way to easily swap back and forth to the 3rd or more computer if you use 2+ computers without doing a reauth every time. i guess that makes sense. most people won’t use 2+ computers. it probably doesn’t come up enough to be a concern for you guys either. but if it isn’t to too much of a problem to implement that feature it might be cool. fwiw, presonus has 5 active auths for studio one pro software. i’ve had like 3 to 5 laptops over the last couple of years and it’s nice to know i can / was able to bounce from one to another without having to login, dig up codes, deauth, auth, etc to get things going. just a thought.
thanks for the help
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