Topic: upgrade purchase from guitar center

Viewing 6 replies - 1 through 6 (of 6 total)

Replied January 14, 2015 at 19:17 #1977561

Sean
Participant

Never mind. Got it figured out.

Replied January 15, 2015 at 21:24 #1977584

Aaron Morgan
Participant

What? I’m still looking for that “Get Started” button. This website is gay.

“It is better to play than do nothing”

Confucius

Replied January 15, 2015 at 21:35 #1977586

Scott Eshleman
Participant

why not simply, click “Log In”

then, “Create an Account” (if you don’t have one)
then, “Register a Product”

It would seem that Guitar Center needs to update their process.
Sadly, they’ve got lots of other issues, not the least of all, in-store inventory and staffing.

Replied January 15, 2015 at 22:11 #1977590

Aaron Morgan
Participant

I did create an account.
I was logged in.

Granted guitar center has their issues, but you act as if toontracks website was real helpful in the process. too funny…

Answer = “Register a Product”, or you can wait 24hrs for toontrack to maybe answer an email, or better yet come to their forums to get insulted. Why not “Simply” update GC? Why not “Simply” put a “Visible” link on your home page. Or is that just too “Simple?”

“It is better to play than do nothing”

Confucius

Replied January 15, 2015 at 22:17 #1977591

Scott
Moderator

Here’s a FAQ on how to download your Toontrack product:

http://www.toontrack.com/faq/how-do-i-download-my-toontrack-product/

Scott Sibley - Toontrack
Technical Advisor

Replied January 15, 2015 at 22:26 #1977592

Scott Eshleman
Participant

sorry. i was not my intent to insult you.

1. I do not work for Toontrack.
2. I cannot update the homepage and I won’t debate the webdesign, I liked the old website better. but didn’t like separate logins for product registration & the forum.
If you follow the craft, many webdesigners always seems to want to hide stuff in menus and dropdowns (that are often frustrating to navigate). I don’t understand who they’re getting to test the usability.
3. Who is to say that Toontrack hasn’t updated GC? I have 5 friends who work at the local GC and every one of them will tell you that no one has a clue what is going on with the company’s customer service & support.
Author

Replies

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

Please log in to read and reply to this topic.

upgrade purchase from guitar center

EZdrummer Pre-sales

Viewing 6 replies - 1 through 6 (of 6 total)