Topic: EZD2 .dmg file not recognised in Yosemite | Toontrack

EZD2 .dmg file not recognised in Yosemite

EZdrummer Pre-sales

Posted December 21, 2014 at 20:52 #1902364

the-international
Participant

I have a Mac Book Pro running OSX Yosemite 10.10.1 I’m trying to download the EZ Drummer 2 demo. The .dmg file downloads fine but when I try to open it, I get the error message “image not recognised”. I see that some other users have noted the same problem and your advice was to download the file again. I’ve done this 3 times now, but keep getting the same error. (see screenshot) Any ideas? Is there a compatibility issue with 10.10?
Creator

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Replied December 29, 2014 at 00:25 #1977095

the-international
Participant

Well, I waited a few days and downloaded it again. And it worked. Most odd, but happy to be able to check the software out now. Disappointed that no one from Toontrack replied to this post though.

Replied December 29, 2014 at 09:28 #1977103

Henrik
Participant

Glad you worked it out and sorry about the (temporary) lack of support. We have fewer people checking this forum during christmas, but we’re soon back with the entire support crew again!

Henrik Ekblom - User Experience Designer
Toontrack
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