Topic: EZkeys Mellotoon Demo DMG file corrupt.

Viewing 8 replies - 1 through 8 (of 8 total)

Replied September 2, 2014 at 23:19 #1974004

Knut Solvang
Participant

Having the same problem.

Replied September 2, 2014 at 23:21 #1974005

ryanlangford
Participant

yes i have the same problem and i really want this new product please fix the file… i love your products!!!

Replied September 3, 2014 at 02:19 #1974008

ryanlangford
Participant

well i just recieved an email from toontrack saying that it is not their problem for the file being corrupted as they are not affliated in any way for the demo download. that is disappointing to hear, and i used firefox and a download manager three times and it still said the file is corrupted. Well, i hope someone is listening or reading this because it really needs to be addressed. I eventually will by this new product but i would like to try it on the demo mode until i can afford to purchase it.

Replied September 3, 2014 at 02:46 #1974009

Ames Alch
Participant

@ryanlangford said:

well i just recieved an email from toontrack saying that it is not their problem for the file being corrupted as they are not affliated in any way for the demo download. that is disappointing to hear, and i used firefox and a download manager three times and it still said the file is corrupted. Well, i hope someone is listening or reading this because it really needs to be addressed. I eventually will by this new product but i would like to try it on the demo mode until i can afford to purchase it.

What? How can they say they are in no way affiliated with the download? That’s ridiculous. It’s THEIR PRODUCT!!!

TT, FIX THIS! As someone who has spent over $1000 in the last there months on your software, I think I’ve earned the right to demand that YOU take the initiative to solve this issue.

Unbelievable.

Replied September 3, 2014 at 08:54 #1974014

Damian Blunt
Moderator

Please bear with us. This will be fixed as soon as possible.

Damian Blunt - Toontrack
Quality Assurance
Betatesting

Replied September 3, 2014 at 09:13 #1974015

Ames Alch
Participant

@Damian Blunt said:

Please bear with us. This will be fixed as soon as possible.

Thank you! Sorry to get so worked up over this, but when I read that the word was supposedly a no-go I over-reacted. Just knowing that you are on it is great to know. It’s much appreciated!

Thanks again.

Replied September 3, 2014 at 10:06 #1974023

Daniel Dermes
Keymaster

Hi guys, the corrupt demo file has now been replaced. We’re sorry for the inconvenience.

Please download the new file and have a test-run of the brand new EZkeys Mellotoon.

Daniel Dermes - Web Development Manager
Toontrack

Replied September 3, 2014 at 14:45 #1974025

Ames Alch
Participant

Thank you very much!

Once again, I apologize for my over-reaction. Kudos to TT for getting this done so fast.
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EZkeys Mellotoon Demo DMG file corrupt.

EZkeys Pre-sales

Viewing 8 replies - 1 through 8 (of 8 total)