Topic: Place Order button leads to nowhere !

Viewing 15 replies - 1 through 15 (of 32 total)

Replied August 16, 2014 at 13:34 #1973385

Axel Müller
Participant

@Lebrel said:

I have tried to place my order in several browsers (mac and pc) and I always get a frozen billing adress page. What´s wrong?

Me too! Seems that the web-shop have some issues?

Replied August 16, 2014 at 15:23 #1973386

Jigginbeast
Participant

I am having lots of problems with this site… Bought EZdrummer 2 and an add-on, wont let me download them and wont let me click the “contact support” button in the FAQs. A little aggravating…

Replied August 16, 2014 at 17:53 #1973390

dsaxman41
Participant

I am trying to buy expansions, and the place order button page just ghosts out . Any word when online purchases will be running again?

Replied August 16, 2014 at 18:05 #1973391

James Smallwood
Participant

Same here, trying to purchase the upgrade to EZDrummer 2. Clicking on “Place Order” grays out the form and acts like it’s going to load the next page but just sits there forever. I’ve let it sit for 15+ minutes with no response.

Replied August 16, 2014 at 18:16 #1973392

Russ Mackay
Participant

Same issue here- need to deliver cues by Monday, was hoping to use electronic-

Replied August 16, 2014 at 18:47 #1973393

Frede
Participant

Have the same problem… So annoying.

Replied August 16, 2014 at 19:56 #1973394

dgroffb3
Participant

also have been trying for hours- any news??

Replied August 16, 2014 at 21:05 #1973396

Steve Nesfield
Participant

Same for me… any toontrack support people reading this that can answer or advise ?

Replied August 16, 2014 at 21:05 #1973397

inspire5151
Participant

This is why I am here as well. Wanted to buy EZDRUMMER but can’t check out. Odd why they have it for sale but you can’t buy it….
I want EZDRUMMER but can’t buy it because the check-out process won’t work….

Replied August 16, 2014 at 21:12 #1973398

Steve Nesfield
Participant

Must be costing them in lost sales… judging by the 1st post it’s been down for quite a while now !

You would have thought there would be an official update on here by now letting people know whats happening and when its expected to be resolved.

Replied August 16, 2014 at 23:22 #1973403

Seth Heitzmann
Participant

Also failing for me. Official error in browser….
POST https://www.toontrack.com/wp-admin/admin-ajax.php?action=woocommerce_checkout 500 (Internal Server Error)

Replied August 17, 2014 at 00:28 #1973404

Lebrel
Participant

Hello….Toontrack guys……….anyone???……..

Replied August 17, 2014 at 03:22 #1973405

Scott
Moderator

I’ve alerted the website guys.

Sorry for the inconvenience and it should be taken care of ASAP.

Scott Sibley - Toontrack
Technical Advisor

Replied August 17, 2014 at 09:51 #1973408

Steve Nesfield
Participant

Still not working for me…

Replied August 17, 2014 at 10:43 #1973409

Robert Lindgren
Participant

Same thing here, been trying to buy ezd2 for 24 hours…and it still doesnt work!!!
Author

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