Topic: Can’t access support forums

Viewing 7 replies - 1 through 7 (of 7 total)

Replied May 9, 2014 at 01:48 #1970501

Tim Zurowski
Participant

I don’t seem to see any “support” forums either. All I cans see are the “Customer Service” and “Community” forums. Customer Service doesn’t appear to have any support within it.

Replied May 9, 2014 at 03:43 #1970503

chris harbin
Participant

Yeah, I don’t know if there is a support forum or not.

Replied May 9, 2014 at 12:35 #1970537

John
Moderator

Can you guys please log out and in again, I think you should have access to the Support Forums now

John Rammelt - Toontrack
Technical Advisor

Replied May 9, 2014 at 13:49 #1970542

jazzmandan
Participant

Have tired the logging out / logging in several times. No Luck. If it is really only a few of us, then it must me something in our individual machines configurations. Likely the security settings.

Replied May 9, 2014 at 16:18 #1970570

Lerxst_1
Participant

@John said:

Can you guys please log out and in again, I think you should have access to the Support Forums now

Hi John, Like the others, I also cannot access any support sub forum. I have also logged in and out as well.

Replied May 9, 2014 at 18:43 #1970601

Tim Zurowski
Participant

I have logged in and out a few times and I can now “see” a Support Forums mentioned at the top of the forums list, but when I click on it nothing happens. It seems to suggest that these forums are the support forums, but I do not see any specific forum for “support” I was going to post a screen shot of what I get, but I cannot see anyway to post an image here????

Replied May 9, 2014 at 22:32 #1970824

catsass
Participant

@John said:
Can you guys please log out and in again, I think you should have access to the Support Forums now

I have logged in and out to no avail. I DO NOT have access to the support forums. Please advise.
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Can’t access support forums

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