Topic: Reset Registration/Authorization

Viewing 6 replies - 1 through 6 (of 6 total)

Replied March 3, 2013 at 17:22 #1964003

John
Moderator

Hi,

you need to log in to your Toontrack account and download the Full Download Installers and updates.
Also, you need to contact support, providing your serial numbers so you can get proper access to the registered users Support Section of the Forum, as this is Pre-Sales and Requests & Feedback only.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied March 3, 2013 at 17:54 #1964004

SpinScratch
Participant

thank you. I found how to contact support. But unfortunately, I dont have my toontrack account information and it doesnt seem to be associated with my current email addresses. But Ive contacted support. thanks!

Replied March 6, 2013 at 11:38 #1964077

Chusto
Participant

Hi Can I get my Authorization reset on my toontrack products?
I have a GATEWAY SX2802-02c PC and for any reason (I do not know) the Computer ID is changing. now I am not able to get a new authorization.

Thank you for your help

Augusto.

Replied March 6, 2013 at 14:45 #1964080

Rogue
Moderator

I have freed up some seats for you. However, in the future, please do NOT remove ALL your authorized computers, only the ones no longer required. I can also see that on your ‘server’ machine you are not using the latest version, please update your software…

Rogue Marechal - Toontrack
Configuration Manager

Replied April 19, 2013 at 21:23 #1964644

Davide Pagano
Participant

So, is it possible to reset the authorizations? That is great. I have bought many Toontrack products (and I love them) but I was always worried about the maximum number of authorizations. Currently I have already used 2/4 slots and I will change my Mac in the next weeks…so it will become 3/4.
(this story of the maximum number of authorizations has always prevented me to install most of my Toontrack software also on my notebook…)

So, which is the procedure to follow? Should I contact the support?

Thanks!

Replied April 19, 2013 at 21:59 #1964646

Scott
Moderator

Please see this FAQ:

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=1461

Scott Sibley - Toontrack
Technical Advisor
Author

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Reset Registration/Authorization

Requests and Feedback

Viewing 6 replies - 1 through 6 (of 6 total)