Topic: Hi (first post) – how long can license transfer take ? | Toontrack

Hi (first post) – how long can license transfer take ?

EZkeys Pre-sales

Posted February 1, 2013 at 12:08 #1898404

John Jackson
Participant

Hi everyone at Toontrack and fellow forumites. First post !

I was wondering how long it can take for a license transfer ? I’ve bought a used copy from someone (who had permission via email and mailed TT yesterday with my details) 24 hours ago.

I’m so excited I’ve gone out and bought a full set of the midi expansions (as well as the ezmix 2 +6 pack) so I’m just waiting on that transfer to happen so I can get started and registered

Take care and thanks
John

edit : As an aside – I’ve been playing for 30 years but never done any recording before. Started this last month and only the last few days got onto the ‘EZ’ series. I can only echo what I’ve read from other folks – a hope that Toontrack expands the ‘EZ’ system into more instrument types and even choral packages. Or even an ‘EZ’ Melodyne/Auto tune. That would be great.
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Replied February 1, 2013 at 12:36 #1963477

Rogue
Moderator

well the speed of the process greatly depends on your seller, if he contacted Toontrack right after the sale then I suspect it will happen in the next 24 hours, but again that depends how proactive he is as we can’t obviously transfer a license without the express confirmation from the seller (even if they warned up before hand they were intending to transfer it).

Rogue Marechal - Toontrack
Configuration Manager

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Thanked by: Lindon95

Replied February 1, 2013 at 12:56 #1963478

John Jackson
Participant

Thanks Rogue, I appreciate the help and advice.

He copied me in when he mailed you. It was 19 hours ago.

Thanks again and sorry if I’m hassling anyone. I’m just kind of buzzing about getting going 🙂

Replied February 1, 2013 at 18:59 #1963487

John Jackson
Participant

Transfer is complete. Excellent customer service, thanks again.
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