Topic: EZDrummer Serial Number already registered to a different user? | Toontrack

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EZDrummer Serial Number already registered to a different user?

EZdrummer Pre-sales

Posted June 29, 2012 at 23:11 #1897271

psykostx
Participant

I don’t understand how this could happen. I bought the product in the VSSD box, but was given an electronically generated serial number from the clerk. I can’t activate EZDrummer! The support portal is down, as in, when I try to post a support ticket I get a webpage error.

When I try to register the serial number it says that it’s already been registered to someone else. Please help.
Creator

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Replied June 30, 2012 at 00:04 #1959261

Nathan
Participant

You need to go back to the retailer and get a new serial number or your money back. Somebody has screwed up, by the sounds of it…

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SD2.3, NYII, C&V, MC, MF, ED, Latin Perc, Twisted, Pop, N1H, Electronic, Classic, Funkmasters, Rock Solid, Blues, Indie-Folk.

Replied June 30, 2012 at 00:44 #1959271

Scott
Moderator

Make sure you are inputting the correct serial number. IOW, make sure a ‘6’ isn’t really a ‘G’ or a ‘O’ isn’t really a ‘0’ (or vice versa).

Scott Sibley - Toontrack
Technical Advisor
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